Shipping Policy

Last Updated: June 2026

At Anandi Ayurleaf, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your order will be processed and delivered.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During festivals, sales, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India. International shipping may be available for selected locations upon request.

3. Delivery Time

Estimated delivery timelines:

Metro Cities: 2–5 Business Days

Other Cities & Towns: 4–7 Business Days

Remote & Rural Areas: 5–10 Business Days

Delivery timelines are estimates and may vary depending on your location and courier partner availability.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

We may offer free shipping on selected products, promotional offers, or minimum order values.

5. Order Tracking

Once your order has been shipped, you will receive:

Order confirmation email

Shipping confirmation

Tracking ID/AWB Number

Courier partner details

You can use the tracking number to monitor your shipment.

6. Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery is unsuccessful due to:

Incorrect address

Incorrect contact number

Customer unavailable

Refusal to accept delivery

the package may be returned to us. Re-shipping charges, if applicable, will be borne by the customer.

7. Address Accuracy

Customers are responsible for providing accurate shipping information.

Please ensure:

Correct Full Name

Complete Address

Landmark (if applicable)

Valid Mobile Number

Correct PIN Code

Anandi Ayurleaf is not responsible for delays caused by incorrect shipping details.

8. Delayed Deliveries

While we strive to deliver your order on time, delays may occur due to:

Weather conditions

Public holidays

Natural disasters

Transport disruptions

Government restrictions

Courier operational delays

We appreciate your patience in such situations.

9. Damaged or Tampered Packages

If your package appears:

Damaged

Opened

Tampered

Leaking

please do not accept the delivery if possible. Contact us within 24 hours of delivery with clear photographs of the package and product for assistance.

10. Lost Shipments

If your order has not been delivered within the expected delivery timeframe, please contact our customer support team.

We will coordinate with the courier partner to investigate and provide a resolution.

11. Order Cancellation

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Please refer to our Return & Refund Policy for information regarding returns after delivery.

12. Contact Us

For shipping-related queries, please contact us:

Anandi Ayurleaf

For Details:Name -Pratibha Bhoj Kate
Address -Ambegaon pathar samta colony pune-411046
Contact no -9075559770
Email - anandiayurleaf@gmail.com

Return & Refund Policy

Last Updated: June 2026

At Anandi Ayurleaf, customer satisfaction is our priority. As our products are personal care and wellness items, we maintain strict quality standards and hygiene practices. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

You may request a return if:

• 
  You receive a damaged product.
  
• 
  You receive a defective product.
  
• 
  You receive the wrong product.
  
• 
  The product is missing from your order.
  

To be eligible for a return:

• 
  The request must be made within 48 hours of delivery.
  
• 
  The product must be unused, unopened, and in its original packaging.
  
• 
  All original labels, seals, and invoices must be intact.
  

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns or exchanges for:

• 
  Opened or used products.
  
• 
  Products with broken seals.
  
• 
  Products damaged due to misuse or improper storage.
  
• 
  Products purchased during clearance or special promotional sales (unless damaged or defective).
  
• 
  Change of mind or personal preference after delivery.
  

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

• 
  Order Number
  
• 
  Product Name
  
• 
  Clear photos of the product
  
• 
  Photos of the outer packaging
  
• 
  Brief description of the issue
  

Our team will review your request and provide a suitable resolution.

4. Refund Process

Once your return request is approved:

• 
  The product may be picked up by our courier partner, or
  
• 
  You may be asked to ship the product to the address provided by our support team.
  

After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.

5. Refund Timeline

If approved, your refund will be processed within 5–7 business days.

Refunds will be credited to the original payment method used during purchase.

Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

6. Replacement Policy

Where applicable, we may offer a replacement instead of a refund for:

• 
  Damaged products
  
• 
  Manufacturing defects
  
• 
  Incorrect items shipped
  

Replacement requests are subject to product availability.

7. Order Cancellation

• 
  Orders can be cancelled only before they are dispatched.
  
• 
  Once an order has been shipped, cancellation requests cannot be accepted.
  
• 
  If the order is refused at the time of delivery without a valid reason, applicable shipping charges may be deducted from the refund, if any.
  

8. Failed Deliveries

If an order is returned to us due to:

• 
  Incorrect address
  
• 
  Incorrect contact information
  
• 
  Customer unavailable after multiple delivery attempts
  
• 
  Refusal to accept the shipment
  

we may charge additional shipping fees for re-dispatching the order.

9. How to Request a Return

To initiate a return or replacement, please contact us with your order details.

For Details:Name -Pratibha Bhoj Kate
Address -Ambegaon pathar samta colony pune-411046
Contact no -9075559770
Email - anandiayurleaf@gmail.com

Please include:

Order Number

Full Name

Contact Number

Product Name

Reason for Return

Supporting photographs (if applicable)

10. Contact Us

For any questions regarding returns or refunds, please contact:

Anandi Ayurleaf

For Details:Name -Pratibha Bhoj Kate
Address -Ambegaon pathar samta colony pune-411046
Contact no -9075559770
Email - anandiayurleaf@gmail.com